Video Conferencing Etiquette

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Decades ago, the word “virtual” did not even exist, but nowadays practically every aspect of our lives involves some kind of virtual activities: online shopping, online learning, online games and many others. Now with practically the whole world exercising social distancing due to coronavirus, schools and religious activities are also done via online streaming. Museums and galleries offer virtual tour.

Social distancing also affects our professional life tremendously. As most offices are not allowed to open, some companies choose to replace their conventional office with Virtual Office. Meeting is done via video conference, and as they become daily or weekly routines, our home becomes our new office. Our living room or study room becomes our new meeting room and without we realizing it people can see the inside of our home. For some, this is a convenient way to do business as they no longer have to fight the traffic, for others, this can be an uncomfortable and anxious experience.

As video conference becomes daily activity for almost everyone, here are some useful tips we can exercise to reduce the anxiety and to get used to this new normal:

  1. Make sure your technology works correctly. Check your hardware, software, battery and wifi connection.
  2. Choose a quiet location with an appropriate background. Remember everyone can listen to your surrounding noise. Avoid distracting background.
  3. Be prepared and participate. Give update on things you are supposed to follow up. Speak clearly and be concise.
  4. Be on time and stay until meeting ends. Report well in advance if you cannot. It is better to be 10 minutes early than 10 minutes late. Do not sneak out.
  5. Stay focused. Keep your children/pets away in another room. Do not multi-task during the call.
  6. Take notes diligently. Record issues discussed, particularly those requiring your follow up.
  7. Wear proper clothing. The less distraction you create, the better.

We are now living in a new era where virtual activities are unavoidable. The best way to cope is to adapt to this new environment, be it socially or professionally.

The above article is contributed by Amethyst Executive Suites, provider of Serviced Office, Coworking Space and Virtual Office with offices located at Sahid Sudirman Center, Jl. Sudirman (Central Jakarta CBD) and 18 Office Park, Jl. Simatupang (South Jakarta CBD). To find out more about our services and promotional offers, please visit www.amethystsuites.com or call +62 896 3694 1711 (Sahid Sudirman Center) or +62 896 3694 1722 (18 Office Park).


Etika Dalam Konferensi Video (Video Conferencing)

Beberapa puluh tahun yang lalu, kata “virtual” belum ada, namun dewasa ini sepertinya setiap aspek dalam kehidupan kita menyangkut aktifitas virtual: belanja online, belajar online, permainan games online dan banyak lagi lainnya. Saat ini dengan adanya virus korona, banyak negara di dunia mengharuskan jaga jarak sosial, sehingga sekolah dan ibadah juga dilaksanakan secara streaming online. Bahkan museum dan galeri lukisan pun menawarkan tur secara virtual.

Jaga jarak sosial juga mempengaruhi kehidupan profesional kita secara luar biasa. Karena banyak kantor tidak diperbolehkan buka, beberapa perusahaan beranjak dari kantor konvensional pindah ke Kantor Virtual. Pertemuan dilakukan secara konferensi video, dan saat ini konferensi video sudah menjadi rutinitas harian maupun mingguan, rumah kita menjadi kantor baru kita. Ruang tamu atau ruang studi menjadi meeting room dan tanpa kita sadari, orang-orang bisa melihat ke dalam rumah kita. Bagi beberapa orang, ini adalah cara berbisnis yang lebih mudah karena mereka tidak perlu lagi berperang melawan kemacetan, namun bagi yang lain, ini dapat mengganggu kenyamanan bahkan menyebabkan kecemasan.

Karena konferensi video sudah menjadi aktifitas harian bagi hampir semua orang, berikut ini kami berikan beberapa tips berguna untuk mengatasi kecemasan sehingga kita bisa membiasakan diri dengan “new normal” ini:

  1. Pastikan perangkat teknologi anda bekerja dengan baik. Periksa semua perangkat hardware, software, baterai dan koneksi wifi.
  2. Pilih lokasi yang tenang dengan latar belakang yang sesuai. Ingat semua orang bisa mendengar suara di sekeliling anda. Hindari latar belakang yang bisa mengganggu perhatian.
  3. Siapkan diri anda dan selalu berpartisipasi. Berikan update yang ditugaskan kepada anda. Bicara dengan jelas dan ringkas.
  4. Hadir tepat waktu dan ikut sampai pertemuan selesai. Beritahu sebelumnya jika anda tidak bisa. Hadir lebih awal 10 menit lebih baik daripada terlambat 10 menit. Selama pertemuan, anda tidak menyelinap keluar.
  5. Tetap fokus selama pertemuan. Pastikan anak-anak dan binatang peliharaan berada di ruang lain. Jangan mengerjakan hal-hal lain selama pertemuan.
  6. Catatlah apa yang dibicarakan dalam pertemuan, terutama bagian yang perlu anda follow up.
  7. Berpakaian yang sopan sehingga tidak mengganggu.

Di era baru ini kita tidak bisa menghindari aktifitas yang bersifat virtual. Cara yang paling baik adalah menyesuaikan diri secara sosial maupun profesional.

Artikel di atas dikontribusikan oleh Amethyst Executive Suites, penyedia Serviced Office, Coworking Space dan Virtual Office dengan kantor yang berlokasi di Sahid Sudirman Center, Jl. Sudirman (CBD Jakarta Pusat) dan 18 Office Park, Jl. Simatupang (CBD Jakarta Selatan). Untuk mengetahui lebih lanjut tentang layanan sewa kantor dan penawaran promo kami, silahkan mengunjungi www.amethystsuites.com atau telepon +62 896 3694 1711 (Sahid Sudirman Center) atau +62 896 3694 1722 (18 Office Park).

Location: Jakarta, Indonesia

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